BMW of Schererville

Testimonials

GOOGLE
B Thamus
Full Star Full Star Full Star Full Star Full Star
1-18-2020
B Thamus

Gr8 Service!!

YELP
Barbara F.
Full Star Full Star Full Star Full Star Full Star
1-17-2020
Barbara F.

Driving to work and something broke on my X3 and had to pull over. Called Nick in service before 7am and he immediately spoke with his managers Joe and Kevin (not to be confused with Nick, Joe, and Kevin Jonas) who took great care of me. They sent a porter out with a loaner so I could get to work and the porter waited with my vehicle until the flatbed arrived. Nick called me as soon as my vehicle arrived and kept me posted on it's status. They had it repaired that evening and I was able to pick it up - even nicer that they didn't charge me. (Warranty is up but I had it in for full service two weeks ago and this may have been overlooked.) Anyways, these three went ABOVE and BEYOND and I cannot say enough nice things about the service dept here! Definitely recommend!

GOOGLE
Miguel Trinidad
Full Star Full Star Full Star Full Star Full Star
1-16-2020
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Vanessa Smith
Full Star Full Star Full Star Full Star Empty Star
1-15-2020
Vanessa Smith

Service was timely, employees were helpful and friendly

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James Sapienza
Full Star Full Star Full Star Full Star Full Star
1-15-2020
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Domenico Fornaro
Full Star Full Star Full Star Full Star Full Star
1-15-2020
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Alan Kus
Full Star Full Star Full Star Full Star Full Star
1-14-2020
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nicky mohan
Full Star Full Star Full Star Full Star Full Star
1-12-2020
nicky mohan

I can’t say enough about how wonderful our experience was at Schererville BMW. Our salesman, Glenn Green, was knowledgeable, helpful and patient. The entire staff worked together in a way that made us comfortable and confident in choosing the perfect car for our needs.

GOOGLE
Taiwo Durowade
Full Star Full Star Full Star Full Star Empty Star
1-12-2020
Taiwo Durowade

Took the 2 hours they said it would take

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James Deleon
Full Star Full Star Full Star Full Star Full Star
1-12-2020
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Don Eisenhauer
Full Star Full Star Full Star Full Star Full Star
1-11-2020
Don Eisenhauer

Beautiful showroom and waiting area for service. Adeline and Cheryl for sales were terrific! Professional, respectful, nice, the whole nine yards. Process went quick & easy. Our family trusts BMWs. I highly recommend them. Like their highway billboards in the region too.

GOOGLE
VP Randolph
Full Star Full Star Full Star Full Star Full Star
1-11-2020
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MARY BRIDGES
Full Star Full Star Full Star Full Star Full Star
1-9-2020
MARY BRIDGES

Great service is always.

GOOGLE
Larryd Wright
Full Star Full Star Full Star Full Star Full Star
1-7-2020
YELP
Lauren G.
Full Star Full Star Full Star Full Star Full Star
1-7-2020

I had an awesome experience in the service department which promoted me to upgrade my BMW. I worked with Chris Hardaway and got the car of my dreams. Thanks so much for the positive experience.

GOOGLE
Lorne Williams
Full Star Full Star Full Star Empty Star Empty Star
1-7-2020
Lorne Williams

Not sure how to describe my experience. The sales person Antonio was pleasant and attentive as I shopped for my vehicle long distance. He followed through on everything I asked of him including sending me a signed purchase agreement via email with the final (what I thought was) out the door price of the vehicle. I drove 4 hours to finish the paperwork and drive the car home. When I got there and sat down with the finance person the price of the vehicle with fees and taxes was not what I was quoted. I was told both by the finance manager and what I assumed was the gm..that nothing could be done about the fees and pricing...no apologies were given. If they would have at least apologized for the lack of communication I would most likely have let it go. Instead I was told the vehicle was in high demand with others calling on it and I should take it or leave it. I ended up taking it but left with a very bad taste in my mouth for this dealership. I really wanted a smooth pleasant buying experience but in the end I just feel let down.i love the car..but the buying experience was disappointing.

GOOGLE
KaitlynHarders98
Full Star Full Star Full Star Full Star Full Star
1-5-2020
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Aaron K
Full Star Full Star Full Star Full Star Full Star
1-5-2020
Aaron K

I was searching for a used car online and found one that I was interested in at BMW of Schererville. I spoke to a person on the phone and set up an appointment to look at the car. When i arrived at the dealership, the car was up front, clean and ready to go. I met my salesperson, Laura, drive the car and decided to take the car. The whole process was quick, professional and very smooth. Everyone was courteous, friendly and professional. I would definitely consider using this dealership again when looking for a vehicle.

GOOGLE
Patricia Harris
Full Star Full Star Full Star Full Star Full Star
1-4-2020
Patricia Harris

So far...very happy with the service at Schererville BMW!!!

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R. Sparks-Dye
Full Star Full Star Full Star Full Star Full Star
1-4-2020
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Fager Collins
Full Star Full Star Full Star Full Star Empty Star
1-4-2020
Fager Collins

SERVICE DEPARTMENT IS GREAT, SEE NICK..

GOOGLE
jamell gunn
Full Star Full Star Full Star Full Star Empty Star
1-4-2020
jamell gunn

Nice dealership very professional

GOOGLE
DJ S
Full Star Full Star Full Star Empty Star Empty Star
1-3-2020
DJ S

If you have an M car do not bother with this place. Mechanic acted like I was speaking in tongues when inquiring about bluetooth malfunctioning with the M Performance exhaust. Go to a M certified dealership and save yourself the hassle.

GOOGLE
Evelyn Carr
Full Star Full Star Full Star Full Star Empty Star
1-1-2020
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Dan
Full Star Full Star Full Star Full Star Full Star
1-1-2020
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latonya macklin
Full Star Full Star Full Star Full Star Full Star
1-1-2020
latonya macklin

Adeline is absolutely wonderful!! She’s patient, detailed and knowledgeable. I really appreciate Adeline’s customer service and expertise in helping me to find the right vehicle for me and I love my X3. Now, Will who helped me understand the technology- bells and whistles was NOT very helpful or engaged in giving me that superb service. So, I’ll be back to ask more about my technology. #LoveMyBMW

GOOGLE
Carl Darieus
Full Star Full Star Full Star Full Star Full Star
12-31-2019
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John Mowery
Full Star Full Star Full Star Full Star Full Star
12-30-2019
John Mowery

This is an excellent dealership!!! The dealer staff are professional, courteous and friendly. I would definitely recommend this dealership to anyone!!!

GOOGLE
Adam Hernandez
Full Star Full Star Full Star Full Star Full Star
12-30-2019
Adam Hernandez

Mr Santangelo and the staff at Schererville BMW were all accomodating and professional. Thank you for going out of your way to make this a positive experience. I will be back.

GOOGLE
Roger DeGraff
Full Star Full Star Full Star Full Star Full Star
12-27-2019
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Myles Nickles
Full Star Full Star Full Star Full Star Full Star
12-27-2019
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Eduardo Martinez
Full Star Full Star Full Star Empty Star Empty Star
12-26-2019
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fadel abdelrazzaq
Full Star Full Star Full Star Full Star Full Star
12-24-2019
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Raynetta stansil
Full Star Full Star Full Star Empty Star Empty Star
12-24-2019
Raynetta stansil

I normally receive great service. However, my last visit was not great. I came in to get brakes and an oil change.I was told that ot would be 2.5 hours, so I stayed there. I was there over 4 hours. When I got back in my car my brake light was till on. I go back in and young man tells me that my brakes were not done because they were still over 5mm. 1. I stayed there for over 4 hrs for an oil change 2. Why didnt he tell me that before I got in my car? All in All, bad customer service this visit. I called a manager and left a message and no call back still 4 days later. Edit: spoke to a manager, they are correcting the issue

GOOGLE
kgb7765
Full Star Full Star Full Star Full Star Full Star
12-24-2019
DEALERRATER
C
Full Star Full Star Full Star Full Star Full Star
12-22-2019
Great service! Appreciate the attention to customer’s...

Great service! Appreciate the attention to customer’s needs. Was able to have my car serviced on Saturday and was able to get in without a wait.

GOOGLE
Bobby Sebesta
Full Star Full Star Full Star Full Star Full Star
12-22-2019
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Erika Pettis
Full Star Full Star Full Star Full Star Full Star
12-22-2019
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Gloria Warren
Full Star Full Star Full Star Full Star Full Star
12-19-2019
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Susan Bochnowski
Full Star Full Star Full Star Full Star Full Star
12-18-2019
Susan Bochnowski

The staff was considerate and very helpful. Always great service.

GOOGLE
Vic Tawde
Full Star Full Star Full Star Full Star Full Star
12-18-2019
Vic Tawde

Amazing service from all sides! I drove 4 hours to complete my transactions after discussing details over the phone and I was pleasantly surprised by the professionalism , the courteous and friendly environment at this dealership. Adeline, dan and Neely were great. Special shout out to William Laboy!..Great individual and he sealed our next deal at Schererville. I would highly recommend this dealership.

GOOGLE
Rajko Ferenac
Full Star Full Star Full Star Full Star Full Star
12-18-2019
CARS
Damian
Full Star Full Star Full Star Full Star Full Star
12-17-2019
There for a recall

I was there for a recall , service was quick and friendly , recap was completed in a timely manner, facility’s were clean and the waiting area was equipped very well with concessions

GOOGLE
l b
Full Star Full Star Full Star Full Star Full Star
12-15-2019
l b

Great, fast service! I was in town visiting family and called BMW Schererville up to schedule service and, I was able to get an appointment quickly. Friendly staff.

GOOGLE
Dave Teal
Full Star Full Star Full Star Full Star Full Star
12-14-2019
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Jerry Kahrs
Full Star Full Star Full Star Full Star Full Star
12-14-2019