Customer Testimonials
Below are recent reviews from BMW of Schererville customers. As you can tell from our feedback, ensuring a positive customer experience is one a top priority.
Browse the feedback below and plan a visit to the dealership today to find out why we get the positive feedback we do.
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Everyone there is amazing and kind. Nick in finance is 10/10 an amazing guy. 2nd vehicle purchase for me from BMW with plenty more to come in the future.
It was very busy. And it took a little longer than I expected. However, the service and professionalism of the staff was superb. It is always a pleasure to talk to Jordan. He makes me feel that buying a BMW was the best choice for me.
Yes, very friendly and hospitable , answered all my questions ,got me on track to get my radio working
I always have a beautiful sales experience at BMW SCHERERVILLE in Indiana. My salesman Antonia was very friendly, patient, and helpful in assisting me to transfer my items from my old vehicle to the new one. I have been coming to this dealership for 10 years now and always feel welcomed and loved from all of the staff when it is time for service.
Top-tier dealership with a premium showroom and world-class service. If you’re ever in need of luxury-level detailing for your fleet or pre-owned units, Prestige Auto Shine offers mobile detailing services that match BMW standards — interior, exterior, and ceramic coating included. We bring the shine directly to you. Follow us on Facebook to see our work. — Prestige Auto Shine, business owner
Chris Hardaway and Nick Remboski were AWESOME! There was a girl Cheryl that answered my call before hours and got to work immediately checking on a vehicle for me. Thank you Cheryl! They booked me an appointment that morning, I got a ride 2.5 hours from my house in Michigan and went in for a test drive. Chris and Nick explained everything and made buying a car the easiest process ever! I will definitely come back to these guys and their team, what a great experience. Thank you for helping my family and I get the perfect car!!!
Excellent service at BMW of Schererville, IN! Client Advisor Ethan Reinhart was extremely helpful and knowledgeable. Business Manager Nick Remboski explained all the financial information and was easy to speak with. I enjoyed dealing with Nick and Ethan and would recommend BMW of Schererville to anyone looking to buy a comfortable luxury vehicle.
Larry my service manager did an Outstanding on servicing my BMW
Excellent service from purchasing a vehicle to coming in for regular maintenance!
The staff could not be more attentive
Super great experience as always! Thanks Neddie for being amazing and always on top of my vehicle.
Probably the best service I have had in 4 years.
I was very satisfied with my vehicle service. The customer service is excellent and will be coming here for all needs for my BMW.
The best
Excellent customer service. The entire team is knowledgeable, helpful and friendly. Always enjoy that team and Glenn Green is the best.
I recently had a great experience with salesman Glenn Green at BMW of Schererville. I am a BMW enthusiast and am fortunate to have owned several models over the last decade. I know exactly which options I want and don't mind waiting until I find it. Glenn was very patient with me, answered all of my questions and even brought in the Service Manager to answer some in-depth mechanical questions. Several times he mentioned that I should not buy a car unless I was completely satisfied with it, and never once felt pressuring. I flew in from Austin, TX ... Read More Google - May 8, 2025
I didn’t have necessarily a bad experience but the past three or four times I’ve needed appointments I deliberately call and make sure I can get a shuttle back home, so I don’t need to stay for the service. On the phone they consistently reassure me that there will be a shuttle available for me with no issues, yet everytime I go in and mention it, there’s an issue. This time I had it in my appointment message to have a shuttle available, and the member helping me asked if I needed one. When I said ... Read More Google - Apr 30, 2025
Love my new BMW. Jordan did a great job and we appreciated the process. Quick and easy... thank you Jordan, Nick and BMW of Schereville.... loving becoming part of the BMW family!!!!
1111
Great service,helpful staff
Staff was friendly, knowledgeable and professional. I felt no pressure to buy or pressure to upgrade with add ons. I’d recommend them to anyone who even didn’t think they could move up to a BMW.
I always feel good. They are attentive and they make me feel very special. I feel like I’m their only customer even though I see many more customers.
Antonio is the best !! He gave me approval in less than 5 minutes !He took really good care of me of me was very nice and gave me my dream car !This was the best car buying experience I have ever had !!I will forever be grateful and loyal …THANK YOU ANTONIO YOUR THE BEST .GOD BLESS BMW OF SCHERVILLE I LOVE YOU FOREVER
Working with Antonio and all those at Schererville BMW was great. Made the process easy and delivered the car to me. Highly recommend.
Was informed throughout my wait. Everything was explained and wasn’t pressured to purchase other services.
Joe was wonderful and went above and beyond! He fixed the issue sooner than expected and has the X4 delivered to my place!
Long time customer. Service is always friendly and courteous. I trust my car is always in good hands.
Exceptional service
Everyone is friendly, professional and helpful. This place provides a comfortable atmosphere, quality mechanics and quality automobiles.
I highly recommend this dealership. I drove all the way from Chicago and it was definitely worth the drive. I was able to get my first BMW and Jordan was great who made the whole process comfortable and easy. After going to other dealerships, I can honestly say this dealership is by far the best in the business.
everyone was very nice and attentive. it took longer than expected to have my tires changed, but the workers were so nice i couldn’t even mind.
They were great to work with! Like most people I normally dread going to a dealership. Most of them act they don't really need your business and they don't seem to care. BMW of Schererville was exceptional. Very friendly, very reasonable and just pleasant to work with all around. That goes for everyone on the staff that we dealt with. It was breath of fresh air dealing with down to earth people who seem happy you are there. Though it is several hours away, I would definitely go back for our next BMW. Highly recommend!
I trust and respect this dealership. From the very first time I called to make an inquiry about my first BMW, they have been attentive, accommodating, respectful, and friendly. Whenever I visit, I feel as if I’m among friends. I like them so much that, in addition to my all-electric iX SUV, I also purchased an all-electric i4 when I was looking for a new sedan. When my leases are up, I plan to replace them with BMWs from this dealership as well.
I trust and respect this dealership. From the very first time I called to make an inquiry about my first BMW, they have been attentive, accommodating, respectful, and friendly. Whenever I visit, I feel as if I’m among friends. I like them so much that, in addition to my all-electric iX SUV, I also purchased an all-electric i4 when I was looking for a new sedan. When my leases are up, I plan to replace them with BMWs from this dealership as well.
Vince is the best! Clear explanation of everything they recommended and kept me up to date on the valet times!
Professional and courtesy. Service in the time promised.
I had an outstanding experience at Schererville BMW thanks to Neddie. From start to finish, he was professional, knowledgeable, and genuinely focused on providing top-notch customer service. He kept me informed throughout the entire process, explained everything in detail, and ensured my BMW was serviced efficiently and correctly.
What really stood out was his attention to detail and willingness to go above and beyond to make sure I was satisfied. It's rare to find someone who truly cares about both the car and the customer, but Neddie delivered on both fronts.
If you're looking for a service advisor ... Read More Google - Mar 1, 2025
Purchased my first BMW today. The customer service was top notch from start to finish. The best car buying experience I have had.
Cost is the only issue. Service and care were exceptional.
Good customer service, clear communication, friendly.
The staff are very nice and courteous..
Go see Joe at BMW of Schererville to service your BMW!! He is very knowledgeable with years of experience. He was able to get me in and out. Overall excellent experience!
Great Service!!!!!
Wonderful dealership ! My sales associate was Jeremy and he made sure I was in the car that I wanted and went out his way to make my experience easier . Very nice people to work with !
Great customer service!
Marc Prince is the absolute best, the best service in the past 18 years. THANK YOU from Denise R.
Zoe was great, she made sure to get me taken care swiftly so that my entire Saturday wasn't spent sitting in the service dept. I was able to say hi to my salesman as well.
Larry was a great technician and had constant communication with me the week my car was kept at the dealership for service.
Service and communication was good. However no complimentary wash when asked about was told not given due to temperature, it was 31 degrees 😳. Was told I could bring car back into bay for a vacuuming in ten minutes 😚
Larry in service was very helpful and accommodating answered all of my questions
It took 2 hours for my first oil change and tire rotation.
Excellent team. Jeremy and his team that back up my Foreign application made an excellent work and definitely will care for any costumer wanting to buy or lease a car. They worked for the complete New year´s Eve day Dec 31st and did not surrender for my application. I don´t have enought words to thank them for being extremely patient, it took a while but all the team that was behind my application is to be congratulated and rewarded. 😀 Thank you all.
We recently purchased a vehicle from this dealership. We worked with Jordan Bibbs and he was phenomenal. His professionalism, knowledge, and overall service was above and beyond. Car buying is not usually a delightful experience for the buyers.. at least that's the experience I've had in the past. But Jordan truly made this experience pleasant. The lady we worked with on the financial side was an delight as well. She was calm and knowledgeable. This was an all round great dealership to do business with.
A first class experience from start to finish. I purchased my first BMW - a 2025 BMW M4 Competition XDrive - from BMW of Schererville and drove from out of state to not only purchase the M4, but also trade in my previous car. The entire process was seamless. Each team member that I worked with - Shujaat S. (Sales Mgr.), Jordan B. (CSA), Nick R. (Finance Mgr.), and Ethan R. (BMW Genius) treated me with the utmost respect and made the process stress-free.
I had the shakes I was so excited and the team did their best to not make ... Read More Google - Dec 28, 2024
My advisor (Lawrence- aka Larry) is simply the best. Courteous, friendly and understanding. I’m a first time BMW driver and have had plenty of questions that he’s addressed. If he’s not there, I’m rescheduling my service appointment.
Very pleased with the service I got at the service dept. Personnel were very polite and catered to my needs(Neddie). Also the parts dept. we're very helpful.Great job Schererville BMW. Thank you. ⭐⭐⭐⭐⭐
Absolutely impressed with how courteous and knowledgeable the service staff are with making sure I have the best experience and know what needs to be taken care of at the service department or via my BMW app whenever possible. Trustworthy is one word I would use with Schererville BMW. Vinny was so helpful and even more so his partner and tenured service professional who assisted me with next steps to get my vehicle back to perfect condition. Thank you and you now have a customer for life!
They tried to screw me on the interest rate after representing that I got the best rate with a BMW CPO. They also tried selling me an aftermarket extended warranty. The piece of paper he used to "illustrate" how the warranty worked had the BMW logo in his "target box". Although he never expressed that it was a BMW warranty, his "drawing" implied otherwise. Be very careful going through F and I at any dealership, and especially careful at BMW of Schererville.
I recently purchased a 2019 X3 from the team at Schererville BMW and it was a good experience all around. I live out of state and did the majority of my discussion ahead of time with Chris and Justin. We agreed on a price that I think was fair for all involved before I made the 2.5 hour drive down to the dealership. I arrived 15 minutes early and Chris was pulling up with my car as I pulled in so we were ready to get the test drive done right away. Ethan helped walk me through the technology features of the car ... Read More Google - Dec 12, 2024
To begin with I was able to get an appointment that day mark was our coordinator and he handled everything in an efficient and professional manner and we were on our way home in record time
Had an tire emergency. Schereville BMW was able you get me in without issue. Had my tire in stock and back on the road quickly. Highly recommend.
My wife and I came to this dealership to explore used car options for our son's first car. We had the pleasure of working with Jordan Bibbs. Jordan met us with incredible hospitality while we researched quite a few recommended options. Jordan was knowledgeable, honest, and understanding. We feel comfortable and confident in our purchase, and will be back to this dealership in the future. Thank you Jordan Bibbs, and thank you Nick Remboski, for a great car buying experience! -the O'Brien family.
Netty my service advisor was awesome. He was well informed about the products and I had a complete vehicle check with no problems. They have a nice waiting area, great snacks, multiple coffee options and flavored cream 😁!
Robert did a great job diagnosing the problem with my car and he fixed it very quickly! I appreciate that he provided updates as he was working on it. Thank you!
My Salesman Tony is excellent!!! Goes above and beyond whenever I need him. Team BMW forever!!!
It's always great working with Antonio!. This is our 3rd car with Antonio he treats us with the upmost respect. Hope you are around for the next one.
Antonio is an excellent representative for BMW of Schererville. He is immensely responsive and very kind to work with. He has made me a customer for life as a first time BMW owner!
Good honest people to do business with. Brought my niece here as a first time buyer and Thore made the car buying process real easy. These guys really know how to make you feel like a valued customer without being too pushy into getting you to buy something you don’t want. The GM and Nick from finance were real helpful too answering every question we had and made sure we were taken care of. Shout out to Justin for helping us after the sale