BMW of Schererville
SERVICE DEPARTMENT

Our Location

BMW of Schererville
1400 US Highway 41
Schererville, IN 46375

Service: 800-860-3545

Service Hours

Monday7:00 am - 7:00 pm
Tuesday7:00 am - 7:00 pm
Wednesday7:00 am - 7:00 pm
Thursday7:00 am - 7:00 pm
Friday7:00 am - 6:00 pm
Saturday8:00 am - 3:00 pm
SundayClosed
Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

We Service Lexus

Winter Wheels and Tire Packages  : Winter Wheels and Tire Packages  : Winter Wheels and Tire Packages now available. Get yours early before they’re gone. 

 : See your parts or service advisor for details.
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Full Synthetic Oil Change : Full Synthetic Oil Change Only $89.95 : Get full synthetic genuine BMW oil service for up to 5 quarts for only $89.95 :
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$50 Off Coolant System Fluid Service : $50 Off Coolant System Fluid Service : $50 Off Coolant System Fluid Service - Starting at $149.95 (Reg. $199.95) :
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Complimentary Service Code Scan : Complimentary Service Code Scan : Complimentary Service Code Scan : Additional diagnostic charges may apply.
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$100 Bonus Bucks : $100 Bonus Bucks : $100 Bonus Bucks :
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Pothole Special : Complimentary Alignment Check  : Complimentary Alignment Check  :
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THE BMW FALL SERVICE EVENT

$50 PREPAID CARD FALL SERVICE OFFER

Receive $50 in rewards via a BMW Prepaid Mastercard® on services totaling $250 or more using original BMW Parts.1,2,3,4

These offers are available only at participating BMW Centers. Offers may be combined. BMW Prepaid Mastercard valid exclusively towards the purchase of products or services at any BMW Center or shopbmwusa.com.

1Excluding oil service.

2Services and oil services covered under a BMW Maintenance Program are not eligible.

3All work is carried out by BMW Trained Technicians using Original BMW Parts, which come with a two-year unlimited mileage limited warranty. Warranty repairs do not constitute an extension of the original limited warranty period for the vehicle or a part thereof.

4PURCHASE: Any of the services outlined at a participating BMW Center between 9/01/19 and 10/31/19. CLAIM: Go to bmwaftersalesrewards.com, sign up and complete the online Claim Form. Submit all Claims by 11/15/19. Submit online BMW Prepaid Mastercard redemption form with original BMW Center invoice and/or repaid order. Last 7 digits of your vehicle's VIN are required for all submissions. Incomplete submissions will not be accepted or fulfilled. Photocopies not accepted. Non-eligible submissions will not be acknowledged. Offer valid in U.S. only. You should receive your BMW Prepaid Master within 6 - 12 weeks after claim is received. BMW Prepaid Mastercard will be issued in U.S. dollars. BMW is not responsible for lost or misdirected mail and illegible entries. Fraudulent submissions could result in federal prosecution under the U.S. Mail Fraud Statues (18 USC, Section 1341 & 1342). The BMW logo and product names are trademarks of BMW of North America and their respective companies. VALIDITY OF OFFER: Offer is valid only in the U.S. and Puerto Rico. Offer is void where taxed, restricted or prohibited by law. Offer is valid only for persons who have a valid email address and purchase the eligible BMW Services in accordance with the terms herein. Eligible for BMW vehicle owner or end user only. Valid at participating BMW Centers only. Please visit bmwusaservices.com/fallservice to find your nearest participating BMW Center.

Card is issued by MetaBank®, Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. No cash access or recurring payments. Can be used at select merchants where Debit Mastercard is accepted, see website below. Card valid for up to 12 months; unused funds will forfeit after the valid through date. Card terms and conditions apply, see MyPrepaidCenter.com/site/BMW.

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THE BMW FALL SERVICE EVENT

$25 PREPAID CARD OIL SERVICE OFFER

Receive $25 in rewards via a BMW Prepaid Mastercard® with the purchase of an oil service using Original BMW Engine Oil.2,3,4

These offers are available only at participating BMW Centers. Offers may be combined. BMW Prepaid Mastercard valid exclusively towards the purchase of products or services at any BMW Center or shopbmwusa.com.

1Excluding oil service.

2Services and oil services covered under a BMW Maintenance Program are not eligible.

3All work is carried out by BMW Trained Technicians using Original BMW Parts, which come with a two-year unlimited mileage limited warranty. Warranty repairs do not constitute an extension of the original limited warranty period for the vehicle or a part thereof.

4PURCHASE: Any of the services outlined at a participating BMW Center between 9/01/19 and 10/31/19. CLAIM: Go to bmwaftersalesrewards.com, sign up and complete the online Claim Form. Submit all Claims by 11/15/19. Submit online BMW Prepaid Mastercard redemption form with original BMW Center invoice and/or repaid order. Last 7 digits of your vehicle's VIN are required for all submissions. Incomplete submissions will not be accepted or fulfilled. Photocopies not accepted. Non-eligible submissions will not be acknowledged. Offer valid in U.S. only. You should receive your BMW Prepaid Master within 6 - 12 weeks after claim is received. BMW Prepaid Mastercard will be issued in U.S. dollars. BMW is not responsible for lost or misdirected mail and illegible entries. Fraudulent submissions could result in federal prosecution under the U.S. Mail Fraud Statues (18 USC, Section 1341 & 1342). The BMW logo and product names are trademarks of BMW of North America and their respective companies. VALIDITY OF OFFER: Offer is valid only in the U.S. and Puerto Rico. Offer is void where taxed, restricted or prohibited by law. Offer is valid only for persons who have a valid email address and purchase the eligible BMW Services in accordance with the terms herein. Eligible for BMW vehicle owner or end user only. Valid at participating BMW Centers only. Please visit bmwusaservices.com/fallservice to find your nearest participating BMW Center.

Card is issued by MetaBank®, Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. No cash access or recurring payments. Can be used at select merchants where Debit Mastercard is accepted, see website below. Card valid for up to 12 months; unused funds will forfeit after the valid through date. Card terms and conditions apply, see MyPrepaidCenter.com/site/BMW.

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THE BMW FALL SERVICE EVENT

$99 SET OF FOUR FLOATING CENTER CAPS

Create a focal point at the center of every wheel. Additional fee for installation can be applied towards Fall Service Offer. Subject to availability.

These offers are available only at participating BMW Centers. Offers may be combined. BMW Prepaid Mastercard valid exclusively towards the purchase of products or services at any BMW Center or shopbmwusa.com.

1Excluding oil service.

2Services and oil services covered under a BMW Maintenance Program are not eligible.

3All work is carried out by BMW Trained Technicians using Original BMW Parts, which come with a two-year unlimited mileage limited warranty. Warranty repairs do not constitute an extension of the original limited warranty period for the vehicle or a part thereof.

4PURCHASE: Any of the services outlined at a participating BMW Center between 9/01/19 and 10/31/19. CLAIM: Go to bmwaftersalesrewards.com, sign up and complete the online Claim Form. Submit all Claims by 11/15/19. Submit online BMW Prepaid Mastercard redemption form with original BMW Center invoice and/or repaid order. Last 7 digits of your vehicle's VIN are required for all submissions. Incomplete submissions will not be accepted or fulfilled. Photocopies not accepted. Non-eligible submissions will not be acknowledged. Offer valid in U.S. only. You should receive your BMW Prepaid Master within 6 - 12 weeks after claim is received. BMW Prepaid Mastercard will be issued in U.S. dollars. BMW is not responsible for lost or misdirected mail and illegible entries. Fraudulent submissions could result in federal prosecution under the U.S. Mail Fraud Statues (18 USC, Section 1341 & 1342). The BMW logo and product names are trademarks of BMW of North America and their respective companies. VALIDITY OF OFFER: Offer is valid only in the U.S. and Puerto Rico. Offer is void where taxed, restricted or prohibited by law. Offer is valid only for persons who have a valid email address and purchase the eligible BMW Services in accordance with the terms herein. Eligible for BMW vehicle owner or end user only. Valid at participating BMW Centers only. Please visit bmwusaservices.com/fallservice to find your nearest participating BMW Center.

Card is issued by MetaBank®, Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. No cash access or recurring payments. Can be used at select merchants where Debit Mastercard is accepted, see website below. Card valid for up to 12 months; unused funds will forfeit after the valid through date. Card terms and conditions apply, see MyPrepaidCenter.com/site/BMW.

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RECEIVE A PREPAID CARD UP TO $100 ON SELECT ORIGINAL BMW TIRES.

Receive a $100 Visa® prepaid card with the purchase of four eligible* Bridgestone tires or a $70 Visa® prepaid card with the purchase of four eligible* Continental, Goodyear, Michelin or Pirelli tires.

Bridgestone...........................$100
Continental.............................$70
Goodyear.................................$70
Michelin...................................$70
Pirelli.........................................$70

Limited time only.
October 1 through December 31, 2019.

For a limited time, receive a $100 Visa® Prepaid Card on a set of four eligible* OEM, OEA or WIN Bridgestone tires, or receive a $70 Visa® Prepaid Card on a set of four eligible* OEM, OEA or WIN Continental, Goodyear, Michelin or Pirelli tires. Tires must be purchased at a participating BMW Center between October 1 and December 31, 2019. Submit your rebate claim online at http://BMW.offers-center.com/ with offer number 19-37451 or pick up the offer form at your BMW Center, and mail it in with a copy of your receipt and you will receive your prepaid card within 8-10 weeks. The completed form must be postmarked or submitted online within 30 days of the purchase date. Final claims must be submitted or postmarked by January 31, 2020 and received no later than February 15, 2020. Any submissions received after February 15, 2020 will not be honored, acknowledged, or returned.

*Contact center for details regarding eligible tires. Fleet vehicles are not eligible.

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Meet Our Service Staff

X
Hello! My name is Joe Armstrong and I am a Service Advisor at BMW of Schererville. I have worked in the automotive service industry for over 10 years, with both domestic and European import vehicles. I know how important reliability is for our customers, so I make it my mission to do my best to get you back on the road. In my spare time, I spend time with my family, go to car shows, and read up on all of the new BMW technology.
Service Manager
Joe Armstrong
X
Service Tech
Louis S
X
Hello, my name is Stephanie and I am the Warranty Administrator at BMW of Schererville! It's my job to make sure our service and sales customers have a great experience from start until finish at our business. I handle all customer billing for service and parts and run the boutique as well! When I am not at work, I love spending time with my girls. I hope to see you soon!
Warranty Administrator
Stephanie Nieblas
X
I have been in the auto repair business for 15 years. I started in an independent shop then moved into dealerships. I am a master Tech for Hyundai. I have been working for BMW for 4 years and I am a level 2 tech.
BMW Certified Technician
Grayson Biehn
X
I have been a BMW Service Technician for 10 years. I am currently the BMW of Schererville Shop Foreman. I have been working at this dealership for 8 years. When I am not here, I am with my wife and two boys. We enjoy being out on a boat during the summer. Thank you for giving us the opportunity to service your BMW.
BMW Certified Technician
Jason Muller
X
First thing, I would like to say Thank You for visiting our website!!! I’ve been a Factory Trained BMW technician for 10 years. I am here 5 days a week and sometimes 6 days to take care of your needs! So if you own a BMW and require any type of service, just give us a call, or just stop on by and I’ll be here to assist you. Thank you again for visiting our Website! Chris Kelley
BMW Certified Technician
Chris Kelley
X
Service Agent
Stephanie Calderon
X
Service Tech
Justin Ritter
X
Service Advisor
Nicholas Wilson
X
BMW Genius
William Laboy

Contact Information


It was the first time I had to take my BMW in for service & it was great. All customer service reps were friendly & helpful. Car was done when promised & I was provided a loaner car.

- LKJ, DEALERRATER

It helps me if the service technician is knowledge and pleasant . Nick was great. It could not have been better visit. Thanks for a job well done!

- Vonz, DEALERRATER

BMW employees was excellent they were the bomb nice as ever I would recommend everyone that I know looking for a vehicle to them 👍🏼😀

- Yolanda Jones, GOOGLE

Kevin did a fantastic job with helping us to build X7 and going over all the features with us. Amanda also was very helpful and did a great customer service.

- Parminder Singh, GOOGLE

Nick is my go to guy at BMW OF SCHERERVILLE!!! Hands down the best in the area. Anytime I have a issue he is just a phone call away. The care he takes with each customer is second to none!! My most recent visit they detailed my car and it was the best job I have ever seen. If anyone has a issue...

- Kurt Barone, CARS

Nick, the service advisor, explained the repairs to me so I understood them. The wait was not very long. My vehicle was presented to me completely repaired and clean. Nick always treats me nice and lets me know how repairs are progressing. I always try to see him when I bring my vehicle in.

- Carolyn CONLEY, CARS

Our overall sales experience was positive. I have pretty high standards for larger purchases especially with vehicles and would consider myself a fairly difficult customer to deal with. The team was very patient and we were able to put together a very reasonable lease deal. We left the dealership...

- Rich Moricz, GOOGLE

BMW of Schererville have awesome, friendly, and kind people working there. They helped me with the car I liked and I got it financed with very low APR. BMW of Schererville fixed everything that was wrong with the car and still provided me with the fantastic deal. We bought 2013 bmw 328xi & 528xi...

- Vladislav H., YELP

Yesterday, I purchased my 5th BMW from this location. Chris Hardaway is truly the consummate Client Advisor! I had the most amazing experience believe it or not. He sent William, BMW Genius to pick me up from my home in Chicago. Once I arrived at the dealership, Chris was at the entrance to greet...

- Ginger Jones, GOOGLE

Everything went according to the way I expected. Waiting area was clean and well stocked with snacks should you so desire. Service personnel kept me appraised of where they were in the process and an estimate of expected completion.

- Steve Yadron, CARS

Good Day BMW of Schererville, I wanted to take this time to Thank You for the outstanding service a couple weeks ago when I stopped in to have my tires rotated & the alloy repaired. My service agent was Stephanie and she greeted & treated me with respect & kindness. I look forward to my next visit....

- Dr Harris, DEALERRATER

Nick is your man. Always takes care of me whenever I go for service.

- Vladimir Kuzmanovski, GOOGLE

Great sales people, willing to work to make things happen. Thanks for a great experience and for staying late to do it

- kelly vincent, GOOGLE

Great customer service but less than timely updates. My car was being serviced longer than I expected.

- Don Stone, GOOGLE

Quick to schedule and work was done quickly as well.

- cori pierre-auguste, GOOGLE

Just drove my X3 home. I appreciated the transparency of the transaction of buying my vehicle. Antonio was very helpful in finding the exact configurations I wanted. Unlike other dealerships that I have encountered, the staff all worked very efficiently to get me a great price. I am extremely happy...

- Barbara Nguyen, GOOGLE

The staff was very professional and helped me determine what work I needed to have done. Shout out to Stephanie for her excellent customer service. She walked me through all of the work that I needed done and let me know what was imperative and what could wait. She was even willing to help me work...

- Jai M. Hayes, GOOGLE

Came in and already prequalified and the process went exactly as promised. Terry was my salesman and he was friendly, knowledgeable and so very helpful. After test driving I was sold on my new Acura RDX. Terry along with the finance Manager Daniel make a great Team. Daniel answered all of my...

- Toni, DEALERRATER

Salespeople very professional and friendly and facility has a large inventory of vehicles great location refreshments for customers very appreciated would highly recommend for family and friends

- Micky D, DEALERRATER

Very friendly staff and HUGE selection of BMW cars and SUvs!

- Chentel Rodkowski, GOOGLE

I was very appreciative of the service and attention to detail provided by Nick

- Jerry Gordon, GOOGLE

Excellent Experience! Neil,William and his team are the best!

- Georgia Mehas, GOOGLE

I had two tires with nails in them and they could not be repaired. I called the Schereville BMW service on a Friday and they were able to help me immediately. Two new tires were put on my car. The service advisors were very helpful!

- Drt, CARS

My Saleman was professional and knowledgeable. I left this place sometime ago very very unhappy but today I'm WELL please

- Francee Toles, GOOGLE

I always get great service with Nick.

- Michael Hillsman, GOOGLE

People very friendly and helpful. No issues w/ the work. It took longer than originally promised (it was an oil change - on phone estimated 1-1.5 hours, I was there ~2 hours), but I'm speculating this is because it was Labor Day weekend.

- James Van Buren, GOOGLE

Nick is the best, always anticipating my needs as well as accommodating my schedule to ensure best service experience!

- Dewey Morris, GOOGLE

NIck Wilson was my service rep and he did a great job on making sure all the problems of my car were diagnosed correctly. He also worked hard at obtaining approval from third party warranty company to get the service completed. The car is running great again.

- Tom Froman, GOOGLE

Unfortunately, a problem with the car was discovered after I had purchased it. With that said, this dealership ordered new parts, provoke with a loaner vehicle to get me home, and is going to deliver my vehicle. Thank you for the great customer service!!’

- Brian, CARS

I have been visiting BMW of Schererville for service since recently purchasing my car there. Nick, my service advisor has made me feel comfortable since day one while accommodating to my hectic schedule. I would recommend BMW of Schererville for both sales and service!!

- Eric Xidis, GOOGLE
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