BMW of Schererville
SERVICE DEPARTMENT

Our Location

BMW of Schererville
1400 US Highway 41
Schererville, IN 46375

Service: 800-860-3545

Service Hours

Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

We Service Lexus

Meet Our Service Staff

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Service Advisor
Stephanie Calderon
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Service Advisor
Corey Josephson
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Service Advisor
Nicholas Wilson
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Service Advisor
Dan Santangelo
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Service Internet Coordinator
Asia Gunter
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Service Internet Coordinator
Brendan Wise
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BMW Genius
William Laboy
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I have been a BMW Service Technician for 10 years. I am currently the BMW of Schererville Shop Foreman. I have been working at this dealership for 8 years. When I am not here, I am with my wife and two boys. We enjoy being out on a boat during the summer. Thank you for giving us the opportunity to service your BMW.
BMW Certified Technician
Jason Muller
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I have been in the auto repair business for 15 years. I started in an independent shop then moved into dealerships. I am a master Tech for Hyundai. I have been working for BMW for 4 years and I am a level 2 tech.
BMW Certified Technician
Grayson Biehn
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First thing, I would like to say Thank You for visiting our website!!! I’ve been a Factory Trained BMW technician for 10 years. I am here 5 days a week and sometimes 6 days to take care of your needs! So if you own a BMW and require any type of service, just give us a call, or just stop on by and I’ll be here to assist you. Thank you again for visiting our Website! Chris Kelley
BMW Certified Technician
Chris Kelley
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BMW Certified Technician
Louis S

Contact Information

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Nick was great as always. Very attentive and observant. He cares and provides a great service. My only complaint, and Nick tried to get this done more timely, is the fact I had to wait 20 minutes for a porter to bring my care around. I understand there was limited staff however, this ended what...

- lee.grove, DEALERRATER

I had such a great experience. Everyone we talked to or dealt with had such a positive, fun attitude, even in the midst of this COVID 19 pandemic. Having Adeline as our sales person was so nice, informative, and personable. Had a little sunroof blind issue that Adeline and the tech kept me updated...

- suzettem, DEALERRATER

Service was rated good because vehicle had to be returned the same day. The engine light came on due to a vacuum hose not connected.

- Gwen Johnson, DEALERRATER

Best dealership. Kind, courteous and friendly people. My salesman, Glen Green is the best and If you need service they act quickly to solve any problem you might have. BMW is a classy vehicle and easy to drive.

- Luchene, DEALERRATER

Adeline Zerkel was extremely helpful and very knowledgeable about the vehicles. She was patient, kind and her explanation of each vehicle left me with no questions to ask ... she covered everything!

- Glenda1957, DEALERRATER

Top notch service. Dan is sharpest service writer, customer service I have ever had. Dealership is excellent and very clean. Makes Bmw Rediculous pricing a little palatable. Give you 5 stars. Missed Bmw at Chicago car show?.

- rodneyallen317, DEALERRATER

Jeremy and Dan were both extremely knowledgeable and patience with me while I purchased my vehicle. They explained everything thoroughly and answered any question I had. Austin was a tremendous help while financing my purchase. Brandon that detailed the car, also did an exceptional job, and made...

- Derrick Kula, GOOGLE

Prompt courteous service. Acceptable wait time for a recall. Car was vacuumed and washed! Thank you. I appreciate the notifications I receive on a regular basis.

- THEWIZBOX, DEALERRATER

I’m never disappointed when I bring my car in for service, the service member are A1. Nick is great, it’s always good to have a relationship with them, cause they make you feel like a part of the BMW Family

- babyboydre65, DEALERRATER

Excellent Service. I went in for a recall and ended up getting new tires and alignment while I was there. The car was fixed promptly and returned after a complete washing. I couldn't be happier with this service.

- glen, DEALERRATER

As always, BMW of Schererville goes beyond good customer service. They were able to take me home and delivered my vehicle in approx. an hour. Great service.

- ilmclain, DEALERRATER

Glenn G and Shujaat are “First Class” professionals. When we went in to buy our X7 - we could not have been treated more professional. Great Team at S’Ville BMW. If your looking for a new BMW - this is the place to Go!

- Jeff, DEALERRATER

A team of really nice people that made my experience one that I'll never forget, I purchased a used BMW SUV and they gave me the 5 star treatment like I was buying a brand new one, I really appreciate it, not only that... I got a fresh wash, Gas and my BMW cup which I must say is top of the line...

- Renetta Woodson, GOOGLE

Nick gave excellent customer service. I was in and out in no time, which I like. The price for diagnostic service is pricey and should be reduced.

- aypritchett, DEALERRATER

Everyone is so professional and easy to work! I always enjoy going in for service. Always a pleasant experience and atmosphere. Not too mention how much I love my beemer!

- jpearson, DEALERRATER

Always great customer service!

- Sherron Pampalone, GOOGLE

Hi i appreciate all the kind help from joe and nick and the bmw of scherevillie service teamI would recommend service dept/dealership to evereyone i know for solid bmw service.

- mark, DEALERRATER

Work was completed timely and it turned out to be less expensive than originally thought. Nick stayed in touch and kept me up to date with the progress.

- JoAnn Fitzpatrick, GOOGLE

Nick is one of the best service advisor/representatives I have ever had . He belongs here. He completes the BMW experience, which keeps me happy.

- conman150, DEALERRATER

Once again, my service experience at BMW of Schererville was outstanding. I especially appreciate working with NIck, who is consistently accommodating and provides much appreciated updates.

- scott, DEALERRATER

Friendly , knowledgeable and helpful team!

- Jim Hosking, GOOGLE

Nick is always very informed and helpful. He goes above & beyond in making sure all details are taken care of and all of my questions are answered.

- partyov6, DEALERRATER

Service Department was exceptionally attentive, accommodating, and pleasant; especially Dan. I have been in for recalls prior but had not encountered, nor was I expecting, this level of service. Your team went "the extra mile" when they unexpectedly replaced a missing floor matt in my car and even...

- gemzdog1#, DEALERRATER

My car was picked up and a loaner dropped off to me if I needed it. Dan was great to keep me updated and also to double check on my tires that I had some issues with.

- Constance C., YELP

Highly knowledgeable and competent service representative. Work done in the time estimated. Went the extra mile for me. Very pleased. The only reason i am writing this additional sentence is to get this review above the unnecessary minimum word requirement.

- jmarks2, DEALERRATER

Dealing with Nick was amazing, he explained everything thoroughly and provided amazing customer service. Majority of the time, I never get this kind of service. I feel like he understood what I needed and truly took care of me. I’m young and I own a BMW and I wasn’t able to get a loaner but...

- Mhmoud, DEALERRATER

It was one of the best dealerships I've worked with everything was quick and easy!! I will definitely recommend them and go back. They went above and beyond to make sure I was happy with my purchase!!

- ASHLEY, DEALERRATER

Neil and Shujat were great to work with and answered all my questions. Would definitely buy from them again.

- Glenn Black, GOOGLE

We had excellent experience working with Shujaat and Jim. Both were outstanding in service, paid attention to details and very easy to work with. We highly recommend their services.

- Muhammad Omer, GOOGLE

I had the best experience with the service department at this dealership. Nick, my service advisor, was unbelievably helpful and informative. A rather extensive repair was hassle free and very fairly priced. The problem was diagnosed and serviced quickly. These folks know their buisness. I will no...

- dave sefcik, GOOGLE

Sam and his team were extremely helpful and friendly. I was able to find my ideal car at a great price. I will definitely be using BMW Schererville again for future car purchases.

- gage.hudak, DEALERRATER

Much improved experience compared to my visit last fall. Service was faster and far more attentive. I was also kept up to date on the status of my car.

- Lmaar2, DEALERRATER

From first contact at 8:34 AM by Text to finalized purchase in person at ~5:00 PM, everyone was super helpful and wonderfully professional. Kirk Cordill sponsors Windy City BMW club events and treated me like family. Couldn't be happier with my choices.

- John_X3, DEALERRATER

This dealership has good customer service and is attenuative to my needs throughout the whole service process. The service department works hard to make sure the scheduled work gets done in a timely fashion and keeps me updated on the progress.

- dmizerski, DEALERRATER

Jim was great and the whole staff!! Jim made me feel very comfortable when I felt like I was supposed to be there, he’s a great man ,, Thank you guys I’m bmw family now 😎

- Kenneth Lindsey, GOOGLE

Sales manager and Glenn Green did a great job and there was no pressure to buy once I test drive the 2019 Jeep Cherokee Limited. I drove 1 1/2 hours from South Bend an it was worth the drive and finding this vehicle online at 11pm the night before. The showroom was also world class and all...

- mezz775138, DEALERRATER
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