“ Nick was great as always. Very attentive and observant. He cares and provides a great service. My only complaint, and Nick tried to get this done more timely, is the fact I had to wait 20 minutes for a porter to bring my care around. I understand there was limited staff however, this ended what would have been a very positive service visit on a negative note. ”

“ I had such a great experience. Everyone we talked to or dealt with had such a positive, fun attitude, even in the midst of this COVID 19 pandemic. Having Adeline as our sales person was so nice, informative, and personable. Had a little sunroof blind issue that Adeline and the tech kept me updated until it was delivered to me 90 miles away with a big red bow. So excited for all the new experiences my X1 and i will have in the future!! ”

“ Service was rated good because vehicle had to be returned the same day. The engine light came on due to a vacuum hose not connected. ”

“ Best dealership. Kind, courteous and friendly people. My salesman, Glen Green is the best and If you need service they act quickly to solve any problem you might have. BMW is a classy vehicle and easy to drive. ”

“ Adeline Zerkel was extremely helpful and very knowledgeable about the vehicles. She was patient, kind and her explanation of each vehicle left me with no questions to ask ... she covered everything! ”

“ Top notch service. Dan is sharpest service writer, customer service I have ever had. Dealership is excellent and very clean. Makes Bmw Rediculous pricing a little palatable. Give you 5 stars. Missed Bmw at Chicago car show?. ”

“ Jeremy and Dan were both extremely knowledgeable and patience with me while I purchased my vehicle. They explained everything thoroughly and answered any question I had. Austin was a tremendous help while financing my purchase. Brandon that detailed the car, also did an exceptional job, and made the car seem brand new. The entire staff there made this big purchase a little less nerve wrecking. ”

“ Prompt courteous service. Acceptable wait time for a recall. Car was vacuumed and washed! Thank you. I appreciate the notifications I receive on a regular basis. ”

“ I’m never disappointed when I bring my car in for service, the service member are A1. Nick is great, it’s always good to have a relationship with them, cause they make you feel like a part of the BMW Family ”

“ Excellent Service. I went in for a recall and ended up getting new tires and alignment while I was there. The car was fixed promptly and returned after a complete washing. I couldn't be happier with this service. ”

“ As always, BMW of Schererville goes beyond good customer service. They were able to take me home and delivered my vehicle in approx. an hour. Great service. ”

“ Glenn G and Shujaat are “First Class” professionals. When we went in to buy our X7 - we could not have been treated more professional. Great Team at S’Ville BMW. If your looking for a new BMW - this is the place to Go! ”

“ A team of really nice people that made my experience one that I'll never forget, I purchased a used BMW SUV and they gave me the 5 star treatment like I was buying a brand new one, I really appreciate it, not only that... I got a fresh wash, Gas and my BMW cup which I must say is top of the line and BMW keychains. I highly recommend. ”

“ Nick gave excellent customer service. I was in and out in no time, which I like. The price for diagnostic service is pricey and should be reduced. ”

“ Everyone is so professional and easy to work! I always enjoy going in for service. Always a pleasant experience and atmosphere. Not too mention how much I love my beemer! ”

“ Always great customer service! ”

“ Hi i appreciate all the kind help from joe and nick and the bmw of scherevillie service teamI would recommend service dept/dealership to evereyone i know for solid bmw service. ”

“ Work was completed timely and it turned out to be less expensive than originally thought. Nick stayed in touch and kept me up to date with the progress. ”

“ Nick is one of the best service advisor/representatives I have ever had . He belongs here. He completes the BMW experience, which keeps me happy. ”

“ Once again, my service experience at BMW of Schererville was outstanding. I especially appreciate working with NIck, who is consistently accommodating and provides much appreciated updates. ”

“ Friendly , knowledgeable and helpful team! ”

“ Nick is always very informed and helpful. He goes above & beyond in making sure all details are taken care of and all of my questions are answered. ”

“ Service Department was exceptionally attentive, accommodating, and pleasant; especially Dan. I have been in for recalls prior but had not encountered, nor was I expecting, this level of service. Your team went "the extra mile" when they unexpectedly replaced a missing floor matt in my car and even returned it to me cleaner than when I dropped it off! I had called and scheduled the appointment time slot but was informed that they ran out of parts needed to complete the job the same day so I was offered two options; one was to return early the next morning and the other was to leave my vehicle overnight and they would deliver it to my home the following day, which they did in a very polite and timely manner! ”

“ My car was picked up and a loaner dropped off to me if I needed it. Dan was great to keep me updated and also to double check on my tires that I had some issues with. ”

“ Highly knowledgeable and competent service representative. Work done in the time estimated. Went the extra mile for me. Very pleased. The only reason i am writing this additional sentence is to get this review above the unnecessary minimum word requirement. ”

“ Dealing with Nick was amazing, he explained everything thoroughly and provided amazing customer service. Majority of the time, I never get this kind of service. I feel like he understood what I needed and truly took care of me. I’m young and I own a BMW and I wasn’t able to get a loaner but they provided transportation. Also, the person who drove me connected to me as a human being rather than a sales person. This is what makes Bussiness stay in Bussiness. Thank you Nick at services! ”

“ It was one of the best dealerships I've worked with everything was quick and easy!! I will definitely recommend them and go back. They went above and beyond to make sure I was happy with my purchase!! ”

“ Neil and Shujat were great to work with and answered all my questions. Would definitely buy from them again. ”

“ We had excellent experience working with Shujaat and Jim. Both were outstanding in service, paid attention to details and very easy to work with. We highly recommend their services. ”

“ I had the best experience with the service department at this dealership. Nick, my service advisor, was unbelievably helpful and informative. A rather extensive repair was hassle free and very fairly priced. The problem was diagnosed and serviced quickly. These folks know their buisness. I will no longer hope that an independent garage can accomplish what these trained experts do. Great job BMW of Schererville! ”

“ Sam and his team were extremely helpful and friendly. I was able to find my ideal car at a great price. I will definitely be using BMW Schererville again for future car purchases. ”

“ Much improved experience compared to my visit last fall. Service was faster and far more attentive. I was also kept up to date on the status of my car. ”

“ From first contact at 8:34 AM by Text to finalized purchase in person at ~5:00 PM, everyone was super helpful and wonderfully professional. Kirk Cordill sponsors Windy City BMW club events and treated me like family. Couldn't be happier with my choices. ”

“ This dealership has good customer service and is attenuative to my needs throughout the whole service process. The service department works hard to make sure the scheduled work gets done in a timely fashion and keeps me updated on the progress. ”

“ Jim was great and the whole staff!! Jim made me feel very comfortable when I felt like I was supposed to be there, he’s a great man ,, Thank you guys I’m bmw family now 😎 ”

“ Sales manager and Glenn Green did a great job and there was no pressure to buy once I test drive the 2019 Jeep Cherokee Limited. I drove 1 1/2 hours from South Bend an it was worth the drive and finding this vehicle online at 11pm the night before. The showroom was also world class and all employees were very friendly and it was a very relaxing experience. ”